If our audio pronunciations aren't playing on your device, we recommend that you first make sure that you have a solid internet connection, because they are not available offline. Then, make sure that your device is not muted or in silent/vibrate mode. Certain Android devices have separate volume controls for apps/media, so you may want to check that specific sound setting.
If the audio pronunciations are playing on a delay or seem to be cut off, try playing the audio a couple more times. If the issue does not go away, check your internet connection. Deleting and reinstalling the app on your device or shutting down your device for a few minutes may also help.
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