Ads are inappropriate/start with sound on

Modified on Wed, 23 Jul at 2:54 PM


Our app is supported through the display of advertisements, which allows for its free access to users. For this reason, we cannot remove ads from the free app.  We encourage users who do not want to see ads to purchase a subscription in the app, which are all ad-free.


We do monitor the types of advertisements that are allowed in the app. Please reach out to us using the "Advertising" topic in our Contact Form if the ads:

  • Autoplay with audio on
  • Contain offensive/inappropriate content
  • Are not able to be closed or prevent reading the app's content 
When contacting us, please provide a screenshot of the ad or information about the company or product being advertised. This be greatly help us prevent the ad from displaying in the app. 


If you have purchased an ad-free subscription in the app and are still seeing ads, please see this help article and, if that does not resolve your problem, contact us for further support.

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