We cannot get rid of the ads in our app, because they allow us to offer it to our users for free. If you are contacting us because you do not like seeing ads, we would encourage you to purchase the ad-removal subscription in the app.
That being said, we do monitor the types of advertisements that we allow on our app. Please reach out to us using the "Advertising" topic in our Contact Form if the ads are starting with audio on, if they are offensive/inappropriate, or if they are difficult to close. We definitely do not allow those types of ads on the app and will do our best to make sure they are no longer being shown. It will help us if you can provide our team with a screenshot of the problematic ad or let us know the company or product being advertised.
Of course, if you have purchased an ad-free version of the app and are still seeing ads, please see this help article and, if that does not resolve your problem, contact us for further support.
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